Policy and Procedure: Client Rights & Responsibilities

Clients will receive written documentation outlining Rule 290-5-54-.12 regarding their Rights and Responsibilities.

Procedure

Seek2Find HomeCare LLC will provide each new client with a copy of the Client Rights and Responsibilities during the admission process and upon signing the Service Agreement and Client Consent for Care. A copy will also be provided to the responsible party, if applicable.

The client or authorized representative will acknowledge receipt by initialing the Client Rights and Responsibilities section of the Service Plan.

Client Rights & Responsibilities

1. Right to be informed about the plan of services and to participate in developing the plan.
2. Right to accept or decline services.
3. Right to be informed of all charges for services provided.
4. Right to receive the contact information for supervisory personnel.
5. Right to be notified in advance of any changes to services before they occur.
6. Responsibility of the client and/or responsible party to notify the provider of any changes in the client's condition.
7. Right to be informed of the agency's complaint procedures.
8. Right to confidentiality and privacy of all client information.
9. Right to receive a copy of the agency's most recent licensure inspection report.
10. Right to have personal property and residence treated with dignity and respect at all times.
11. Right to receive written contact information for the State Licensing Inspection Office.

Seek2Find HomeCare LLC

Notice to Clients of Rights & Responsibilities

12. Right to be informed about the plan of services and participate in its development.
13. Right to accept or decline services.
14. Right to receive advance notice of any changes to services before they occur.
15. Right to receive contact information for supervisory personnel.
16. Right to be informed of all charges for services provided.
17. Right to confidentiality of client information.
18. Right to be informed of the complaint procedures.
19. Right to have personal property and residence treated with dignity and respect at all times.
20. Right to receive a copy of the PHCP's most recent licensure inspection report.
21. Right to receive written contact information for the State Licensing Inspection Office.
22. Responsibility of the client and/or responsible party to notify the provider of any changes in the client's condition.

State Licensing Contact Information

Department of Community Health
Healthcare Facility Regulation Division
2 Peachtree Street NW
Atlanta, GA 30303-3142